Website owner information

Sinergia Propuesta S.L with CIF B30878755 with registered office at Calle Real 44, 30201 Cartagena, Spain. and communications email info@cartagenaspain.com and Telephone: +34 968 78 74 78. Registered in the Commercial Registry of Murcia in Volume 2997, folio 42, Inscription 1, Sheet MU-83236.

Data Protection Officer

The owner is responsible for the personal data that is collected through the navigation and use of this website in accordance with the requirements established by REGULATION (EU) 2016/679 relating to the protection of data of natural persons as well as in accordance with the Law. 34/2002 of July 11, Services of the Information Society and Electronic Commerce (LSSI-CE). By using this website we understand that you have read and understood the information presented in relation to the processing of your personal data.

Data protection policy

The controller applies the principle of active responsibility in the processing of personal data, maintaining constant updating and promoting continuous improvement of the data protection system in accordance with the applicable legal requirements, guaranteeing in all cases:

• respect for the fundamental freedoms and rights of natural persons
• that the data is processed in a lawful, fair and transparent manner
• that the data processed are accurate, adequate, relevant and limited in relation to the purposes for which they are collected
• that the purposes for which they are collected are explicit and legitimate and that they are not treated in a manner incompatible with said purposes

The purpose of this document is to inform users about what we do with their personal data, how it is collected, what it is used for, the rights that assist them as well as all the necessary legal information established by current regulations.

Data collected, purpose and legality

The personal data processed are those provided by users through the forms available on this website and are the minimum required to be able to:

*send you information about our products/services *answer queries. *process orders, as well as be able to prepare the corresponding invoices, report on the status of orders, address complaints and any other management derived from the provision of the service carried out through this website

These purposes are based on legal principles of data processing collected by current regulations: for the execution of a contract or the provision of a service to users, for compliance with legal obligations, for legitimate interest and with the consent of the users.

Web forms

The personal data collected through the contact web form is used to respond to any query that the user makes through it.

The personal data collected in the order form is intended to process the data necessary for the correct management of your orders.

The personal data collected in the order form is intended to process the data necessary for the correct management of your orders.

Data recipients

The personal data obtained through web forms are recorded and kept on electronic media controlled and supervised by the person responsible for the treatment.

Your personal data will not be communicated to third parties, with the exception that said data communication is covered by a legal obligation or when for the correct provision of the service or the execution of the contract it is necessary to communicate your data to other responsible parties such as other companies. of the group or those in charge of the treatment that participate in the provision of the service (transporters, for example).

For cases in which the communication of data to third parties is not covered by the legal bases established in the previous section, the communication of data to other recipients will only be carried out if the user has given their express consent.

Strict criteria are maintained for the selection of data processors and the contractual commitment with each of them to comply with and enforce the established obligations regarding data protection.

In the event that there are international data transfers, Sinergia Propuesta S.L will guarantee that the transfer of your personal data is carried out in accordance with the applicable privacy laws and, in particular, that the necessary contractual, technical and organizational measures are applied, such as “standard contractual clauses approved by the European Commission”

You can obtain more information about the processing of personal data of our organization by requesting it by email: info@cartagenaspain.com

Technical and organizational data protection measures

The media has the necessary technical and organizational measures that guarantee the confidentiality and conservation of personal data obtained through the website.

The personal data collected from the website is processed using the HTML protocol with a valid SSL certificate.

The personnel involved in data processing operations: access, editing, deletion, etc. are trained, trained and committed to this data protection policy.

Data retention

The personal data obtained through the contact form will be kept for the time necessary to respond to the request/query made.

The personal data obtained through the order form will be kept as long as there is a contractual and/or commercial relationship with you or as long as you do not exercise your right to deletion, cancellation and/or limitation of the processing of your data.

Once the contractual relationship has expired, we will keep the information duly blocked, without giving it any use, as long as it may be necessary for the exercise or defense of claims or some type of judicial, legal or contractual liability may arise from its treatment, which must be attended to and for which recovery is necessary.

If you have expressly accepted the sending of commercial information, we will retain your contact information until you inform us of your decision to cancel said commercial sending.

Information about the existence of automated decisions (including profiling)

We do not normally make automatic decisions, but when we do we will make it clear that such a decision is being made. However, Sinergia Propuesta S.L includes several sections dedicated to the personalization of services in order to show personalized advertising when entering its website and also to send personalized communications.

Sinergia Propuesta S.L recognizes the possibility of creating profiles to improve its product offering or personalize the sending of commercial offers or provide more personalized treatment to the client.

Opposition to data being processed for advertising purposes

If you gave your consent for your data to be used for advertising purposes and you do not wish to continue receiving advertising, you can revoke the consent given at any time and by sending an email to the person responsible’s email info@cartagenaspain.com

Changes to the Privacy Policy

We may modify the information contained in this Privacy and Cookies Policy when we deem it appropriate. If we do so, we will notify you in different ways through the Platform (for example, through a banner, a pop-up or a push notification), or we will even communicate it to your email address when The change in question is significant for your privacy, so that you can review the changes, evaluate them and, where appropriate, oppose or unsubscribe from any service or functionality. In any case, we suggest that you review this Privacy and Cookies Policy from time to time in case there are minor changes or we introduce any interactive improvements.